Privacy Policy

Last updated: 2 July 2026

Graha Darpan is operated by ARTranslation Technologies (OPC) Private Limited, the data fiduciary under the Digital Personal Data Protection Act, 2023.

This policy explains what personal data Graha Darpan collects, why we collect it, how long we keep it, and the rights you have over it. We ask for only what a reading needs.

Data we collect

• Account details: your name and email address, used to create and secure your account.
• Phone number: collected at signup in international format. Used for account service, to route you to the correct payment provider, and — once our WhatsApp consultations launch — to reach you there. Never sold or shared for marketing.
• Birth details: your birth date, birth time, and birth place. These are required to compute your kundli and are the core of every reading. When you request a Kundli Milan, you also provide a partner's birth details, which you confirm you are entitled to share.
• Chat content: the questions you ask and the readings we return, so your conversations persist across visits.
• Payment references: the order and transaction identifiers from your payment provider. We never see or store your card numbers, UPI credentials, or bank details.

Why we use it

• To compute your birth chart and generate the readings you ask for.
• To keep a record of your charts and chats so you can return to them.
• To manage your reading credits, purchases, and refunds.
• To secure the account and prevent abuse.

How long we keep it

We keep your account, charts, and chats until you delete them or ask us to. Deleting your account removes your account record, charts, chats, and uploads. Billing records tied to a purchase are retained separately for the period required by financial and tax law, even after account deletion.

Who we share it with

We do not sell your data. We share the minimum necessary with service providers who process it only on our instructions:

• OpenAI processes chart and chat text to generate the AI-assisted readings.
• PayPal (and Razorpay, once enabled) processes payments. Card and bank details go directly to the payment provider, not to us.

Your rights

Under the Digital Personal Data Protection Act, 2023, you may:

• Access the personal data we hold about you.
• Correct data that is inaccurate.
• Withdraw the consent you gave for using your birth details at any time. Withdrawing consent stops future processing; it does not affect readings already generated.
• Delete your account and associated sessions from within the app, or by contacting us.

Grievances

For any privacy question, consent withdrawal, or complaint, contact our Grievance Officer through the details on our Contact page. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

Jyotiṣa guidance is a tradition of reflection, not a substitute for medical, legal, or financial advice.